Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carter McLin

November 12, 2023

1  out of  5 rating by Carter McLin
"They were great at first, but then my rates started shooting up for no reason other than "everyone's rates are going up lately" as if we're all supposed to just be okay with it. No tickets, no accidents, just higher rates. Glad I switched insurance providers. This last month was the final straw when my monthly rate went up 65 bucks for no reason."

Rachel Villegas

October 31, 2023

5  out of  5 rating by Rachel Villegas
"The team at State Farm is excellent to work with! Hope has been so kind, and always finds me the best deals. They have the best rates!"

Debbie Nadolski

October 18, 2023

5  out of  5 rating by Debbie Nadolski
"Nate is an amazing agent! Always there to help. I recommend him to anybody!"

Neil Nash

October 12, 2023

5  out of  5 rating by Neil Nash
"Excellent company From Nate to Hope, Jenny and the rest of the crew. I will not go anywhere else for my car insurance."

Grace Van Dellen

October 11, 2023

5  out of  5 rating by Grace Van Dellen
"Nathan Smith State Farm has been phenomenal to work with! As a first time insurance buyer it can be overwhelming but they answered all of my questions and were very helpful! I’m very thankful for such great customer service! Thank you!"

Derek Korthuis

October 6, 2023

5  out of  5 rating by Derek Korthuis
"Very responsive team, and easy to work with!"

Jake Wiegand

October 5, 2023

5  out of  5 rating by Jake Wiegand
"Such a great staff. I walked into the room and I said "wow what a great staff; such great people!""

Marcus Lynch

September 12, 2023

5  out of  5 rating by Marcus Lynch
"I worked with Louis to find the very best coverage for me! He did a great job, working with me every step of the way! I highly recommend this agency."

Geremy Graig

August 28, 2023

5  out of  5 rating by Geremy Graig
"Nathan is a great agent."

Travis V

August 21, 2023

1  out of  5 rating by Travis V
"State Farm does not pay claims, while Nate Smith pays for reviews. Neighbors on either side had storm damage and their insurance companies covered them. State Farm sent and adjuster out who noted hail damage on the shingles, gutters, and window screens. The adjuster said " A year or two ago this would be covered, but state farm doesn't like paying out claims like this any more. My manager is really tough." They acknowledged damage to the window screens and gutters, but said the roof was normal wear and tear. I asked how I have the same damage as next door and they told me other insurance companies pay claims better."

Cindy Klein

August 15, 2023

3  out of  5 rating by Cindy Klein
"Ladies are very helpful, great customer service. Problem is My sewer had to be replaced to sidewalk. One of the repair employees told me state farm sent out notices last year stating sewer replacement could be covered. Since 2 more ppl told me they are covered under their State Farm ins. for same. I would have purchased coverage, but I was not notified or this office doesn't offer this coverage. Now, 6K later I don't feel like my needs are met here."

Nadine Larsen

July 28, 2023

5  out of  5 rating by Nadine Larsen
"Every agent I have spoken to at this office is outstanding! My needs/concerns are always addressed in a timely manner and handled with the upmost professionalism. Nathan Smith is very friendly and takes a very personal approach to handling customer service. If you are looking for a new State Farm office, don't waste your time anywhere else!!"

Hope Shay

June 29, 2023

5  out of  5 rating by Hope Shay
"The best office around! The staff is amazing, always helpful and informative. Get your insurance with Nate!"

Noah Nuss

June 29, 2023

5  out of  5 rating by Noah Nuss
"Nathan’s office was great to work with! My agent Louis Vieregge was incredibly helpful and honest with me about all the options available. Made me feel like I understood something that is quite unfamiliar to me. Highly recommend!"

Meghan Fron

May 4, 2023

5  out of  5 rating by Meghan Fron
"Such a great environment!!! Love Nate, Coty, Mya and Hope!!!!"

Mark Nylen

May 4, 2023

5  out of  5 rating by Mark Nylen
"Definitely recommend Nathan Smiths State Farm! Louis was a huge help in setting me up with a home and auto insurance policy that was right for me."

Logan Roth

April 28, 2023

5  out of  5 rating by Logan Roth
"Nathan Smith State Farm is one of the best insurance companies I have ever worked with. From the moment I contacted them for a quote, I knew I was in good hands. The customer service team was friendly and helpful, answering all of my questions and making sure I had the right coverage for my needs. Their policies are competitively priced and offer comprehensive coverage, giving me peace of mind that I'm protected in case of any unexpected events. I appreciate the flexibility they offer with their policies, allowing me to customize my coverage to fit my specific needs. Overall, I highly recommend Nathan Smith State Farm to anyone looking for reliable and trustworthy insurance coverage. They truly go above and beyond to ensure their customers are taken care of and I am grateful for their excellent service."

Anne A

April 26, 2023

5  out of  5 rating by Anne A
"Highly recommend State Farm! I had a great experience talking with Louis, he helped me understand my policy and made sure I was getting the best deals! 😊"

Seth Idema

April 17, 2023

5  out of  5 rating by Seth Idema
"Coty helped make the process smooth and easy, couldn’t have asked for better help picking a plan and making it happen"

Miah Farrell

March 31, 2023

5  out of  5 rating by Miah Farrell
"He was absolutely amazing. Worked with me to find the best and most affordable coverage until we got the best of the best. Beyond grateful."

Sarah Smith

March 15, 2023

5  out of  5 rating by Sarah Smith
"LOVE this team!!! and Coty Prins is the BEST! I would rate 100/10 if I could!"

justin knoper

March 15, 2023

5  out of  5 rating by justin knoper
"Everyone who works here is so nice. They processed my claim very fast"

Zoe K

March 15, 2023

5  out of  5 rating by Zoe K
"Well versed in what they do, very efficient and understanding."

Isabella Prins

March 15, 2023

5  out of  5 rating by Isabella Prins
"Amazing team!"

Travis Cornell

March 14, 2023

5  out of  5 rating by Travis Cornell
"The employees at this State Farm go above and beyond to ensure customer satisfaction and a trustworthy partnership."